Carolyn joined Reed Smith when the firm combined with Sachnoff & Weaver. She is on the firm's Executive Committee, serves on the Audit Committee (former chair), and chairs the firm's Talent Committee. She frequently advises corporations, directors and officers, risk managers, insurance brokers, lawyers and other professionals on insurance coverage, corporate indemnification, enterprise risk management and litigation matters nationwide and internationally. Carolyn also assists clients in evaluating insurance coverage and other protections when negotiating transactions and obtaining or renewing coverage, as well as represents them in resolving coverage disputes. In addition, Carolyn is a member of the firm's Social and Digital Media and Cloud Computing Task Forces, where she contributes her insurance expertise.

Carolyn was selected by Corporate Board Member magazine as one of the country's 12 Legal Superstars and the top D&O liability insurance lawyer in August 2001 and was confirmed as the nation's top D&O liability insurance lawyer by Corporate Board Member magazine in a feature on superstar corporate attorneys in July 2004. In addition, Carolyn has been recognized by Chambers USA 2008-2012: America's Leading Lawyers for Business and was named one of Business Insurance magazine's "Women to Watch" in 2010.